One-stop\professional\expert-level service
Solution | Private Customization | Solving worries
Professionally Answer
Customer Inquiries
Tailor-made
Solutions
Assist in Drawing up
the Construction Plan
Guide Installation
and Commissioning
After-sales Maintenance
and Training
Improve credibility with service
Product-proficient, skilled and experienced service engineers will provide you with meticulous and considerate service at any time.

Technical Support

According to the actual needs of customers, develop multiple sets of packing plans for comparative analysis, select a reasonable plan, and realize private customization.

Personalized Customization

We have professional technical experts and service team, with a solid foundation and skilled technology to provide customers with professional services.

Professional Maintenance

Focus on successful cases in more than 170 countries and regions around the world, and inspect every process from a single packing machine to the whole packing line.

Training Support

We provide rich and systematic training for the technical personnel dispatched by our customers to better meet the needs of the project.

Perfect and Meticulous Service Process
We take the interests of customers as the basis, service as the core, tailor-made cost-effective products for customers.
01
Professionally answer customer inquiries
02
Recommend suitable products
03
Tailor-made solutions
04
Strictly inspect and deliver on time
05
Assist in drawing up the construction plan
06
Guide foundation foundation prefabrication
07
Guide installation and commissioning
08
Strictly inspect and deliver on time
09
Regular inspections and visits
Quick response
within
2 hours
Propose solutions
within
24 hours
Solve product
failures within
48 hours

Pre-sales service

Inquiry and consulting support--supply professional packing solution for free --machine videos for your reference-- sample packing testing-- view our factory

After sale service

1.Manules and videos of packing machine installation, adjusting, setting, maintenance are available for you.
2.If you have any problems happened and you can not find out the solutions, phone or online communication available 24 hours.
3.Our engineers and technician are available send to your countries for service if you agree pay the expenditure.
4.The machine will have 1 year guaranty, during the warranty, if any problems not by man-made, we will free charge to repair.
5.We have an independent team for after sale service, any emergency please call our customer manager or after-sale’s manager.